Terms and Conditions
Effective Date: April 16, 2026
Welcome to Ninee.ai. By accessing or using our platform — whether through our web application, mobile app, or any related service — you agree to be bound by these Terms and Conditions. Please read them carefully before you begin exploring. If you do not agree with any part of these terms, you should not use Ninee.ai.
1. About Ninee.ai
Ninee.ai is an AI-powered shopping exploration platform designed to help users in India and globally discover fashion products that match their preferences, style, and budget. Our platform connects users with products listed by third-party brands and retailers, providing intelligent search, curated collections, and personalised discovery experiences.
Ninee.ai is operated by the company behind Ninee.ai. References to 'we', 'us', or 'our' throughout this document refer to Ninee.ai and its team. References to 'you' or 'user' refer to any individual accessing or using the platform.
2. Eligibility
To use Ninee.ai, you must:
- Be at least 13 years of age, or the minimum age required by the laws in your jurisdiction
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using the platform under applicable laws
If you are under 18, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. We reserve the right to refuse access to anyone who does not meet these requirements.
3. Account Registration
Certain features of Ninee.ai — including saving products, creating collections, and personalising your experience — require you to create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Keep your account credentials confidential and not share them with others
- Notify us immediately at support@ninee.ai if you suspect unauthorised access to your account
- Take full responsibility for all activity that occurs under your account
We reserve the right to suspend or terminate accounts that contain false information, are inactive for extended periods, or are found to violate these Terms.
4. Use of the Platform
Ninee.ai grants you a limited, non-exclusive, non-transferable, and revocable licence to access and use our platform for personal, non-commercial shopping exploration purposes. You agree not to:
- Use the platform for any unlawful, fraudulent, or abusive purpose
- Scrape, crawl, or extract data from Ninee.ai without prior written consent
- Attempt to reverse engineer, decompile, or access the source code of our AI systems
- Upload or transmit content that is harmful, defamatory, obscene, or violates third-party rights
- Impersonate another user, brand, or entity on the platform
- Use automated tools, bots, or scripts to interact with the platform in a way that disrupts normal service
- Attempt to circumvent any security or access control measures
We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these provisions.
5. AI-Powered Features
Ninee.ai uses artificial intelligence to power product search, recommendations, collections, and personalised discovery. You acknowledge and agree that:
- AI-generated recommendations are based on your activity, preferences, and patterns but are not guaranteed to be perfectly accurate or suitable for your needs
- Ninee.ai does not endorse any specific product, brand, or retailer featured through AI recommendations
- Product availability, pricing, and details are sourced from third-party brand partners and may change without notice
- You should independently verify product information before making any purchase
We continuously work to improve our AI systems, and features may be updated, altered, or discontinued at any time without prior notice.
6. Product Listings and Purchases
Ninee.ai is a discovery and exploration platform. We do not directly sell products. All purchases are made through third-party brand and retailer websites. When you click through to purchase a product:
- You enter into a separate transaction directly with that brand or retailer
- Ninee.ai is not a party to that transaction and bears no responsibility for the order, delivery, quality, return, or refund
- The brand or retailer's own terms of service, privacy policy, and return policy will apply
- Any dispute related to a purchase must be resolved directly with the relevant brand or retailer
Prices, discounts, and product availability shown on Ninee.ai are indicative and subject to change at the discretion of the respective brand.
7. User-Generated Content
Ninee.ai allows users to create collections, name them, and make them public or private. By creating and sharing content on our platform, you:
- Retain ownership of the content you create
- Grant Ninee.ai a worldwide, royalty-free, non-exclusive licence to display, distribute, and promote your public content within the platform
- Represent that you have all necessary rights to the content you post and that it does not infringe on any third-party rights
- Agree that we may remove any content that violates these Terms, community standards, or applicable laws
We do not claim ownership of your content. However, we may use anonymised or aggregated insights derived from user activity to improve our AI and platform experience.
8. Intellectual Property
All content on Ninee.ai that is not user-generated — including the platform design, AI models, logos, software, text, graphics, and product curation methodology — is the exclusive intellectual property of Ninee.ai or its licensors.
You may not reproduce, distribute, modify, display, or create derivative works from any part of the Ninee.ai platform without our prior written permission. The Ninee.ai name, logo, and branding elements are trademarks and may not be used without express authorisation.
9. Third-Party Links and Services
Ninee.ai may contain links to third-party websites, brand stores, and external services. These links are provided for your convenience and do not constitute an endorsement. We have no control over the content, policies, or practices of third-party sites and accept no responsibility for them. We encourage you to review the privacy policy and terms of any website you visit.
10. Disclaimer of Warranties
Ninee.ai is provided on an 'as is' and 'as available' basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy of information, and non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Ninee.ai and its founders, officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform — including but not limited to loss of data, profits, goodwill, or business opportunities — even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to these Terms or your use of the platform shall not exceed the amount you have paid to us, if any, in the twelve months preceding the claim.
12. Termination
You may stop using Ninee.ai at any time and delete your account through account settings. We reserve the right to suspend, restrict, or permanently terminate your access to the platform at our sole discretion, with or without notice, if we believe you have violated these Terms or if continued access poses a risk to other users or the platform.
Upon termination, your right to use the platform ceases immediately. Provisions of these Terms that by their nature should survive termination — including intellectual property rights, disclaimers, and limitations of liability — will continue to apply.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of Ninee.ai shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we do, we will revise the effective date at the top of this page and, for material changes, notify registered users via email or an in-app notice. Your continued use of Ninee.ai after any changes constitutes your acceptance of the revised Terms.
15. Contact Us
If you have questions, concerns, or feedback regarding these Terms and Conditions, please reach out to us: